Standard shipping within the USA is $4.99, or FREE on orders $60+ after discounts (3–8 business days). Expedited shipping is $9.99 on all orders (2–5 business days). We aim to dispatch all orders within 48 hours.
Where do you ship from?
We have warehouses across multiple locations in the USA and ship from whichever is closest to you, so you get your order as fast as possible.
If I’m not in the USA, can I purchase from your website?
We also ship to the UK, Canada and Australia. Visit peachly.com.au
How long will it take for my order to arrive?
We do our best to get your order out within 1-3 business days and we'll always keep you updated along the way. Once shipped, delivery times depend on the shipping method you choose at checkout - Standard Shipping generally takes 3-8 business days and Expedited Shipping around 2-5 business days. Occasionally things outside our control can cause delays, but rest assured we're always here to help if you need us.
How can I return my item?
If you receive a damaged item or if you receive an item not as described and wish to return it, please email us directly at hello@peachlyco.com
Do you offer refunds for change of mind?
For change of mind returns, you can return unused items in their original condition and packaging within 90 days. You will receive a store credit for the product's value - customers are responsible for return shipping costs. Please contact us at hello@peachlyco.com
pricing & payment
What payment methods can I use to pay?
We accept Paypal, Visa, Mastercard and Paypal.
Do you accept Paypal?
Yes, we do!
What currency are your prices in?
All our prices are in USD.
our products
Where are your products designed?
Our products are designed in our studio located on the Sunshine Coast, Queensland Australia.
Where are your products made?
They are ethically made in Guangzhou, China. We only work with factories that provide sustainable and ethical jobs for their workers, and employ uniquely skilled craftspeople to make our products to the highest standard. Our direct manufacturing teams in China are an extension of the Peachly family.
Can I use a sharpie on your baby memory books or will it bleed to the other side?
Yes you can - we have used 200gsm paper (thicker than a standard business card) to make sure you can use whatever you want and not worry about it bleeding through.
other
Do you accept wholesale orders from retailers?
If you are interested in stocking our items please email us directly at hello@peachlyco.com
Do you work with influencers to promote your products?
We occasionally work with influencers on collaborations. If you are an influencer and interested in working together email us directly at hello@peachlyco.com
